Patient Access & Registration Specialist Onsite Full-Time

UNC Health; Smithfield (NC); Sur place; USD 26 000 - 37 000; Plein temps

Résumé du poste

UNC Health in Smithfield, NC is seeking a Full-Time Patient Access/Registration professional to ensure accurate ADT data, verify insurance and demographics, and support timely patient processing. The role requires strong customer service and clerical skills and offers an on-site work schedule with 40 hours per week.

Responsibilities include handling registrations, obtaining upfront payments, using price estimation tools, and maintaining QA through system work queues.

Qualifications

• Two (2) years of customer service and/or clerical experience.
• High School Diploma or GED.

Responsabilités

• Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
• Schedules all new and follow-up patient appointments as required. Attempt to reschedule cancellations whenever possible. Communicates cancellations to provider as necessary.
• Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure. Ensures document is scanned/saved to correct location and is legible.
• Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients
• Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.
• Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilizes system work queues as a daily part of the registration process to minimize errors.

Connaissances

Customer service

Clerical experience

Formation

High School Diploma or GED

Description du poste

UNC Health in Smithfield, NC is seeking a Full-Time Patient Access/Registration professional to ensure accurate ADT data, verify insurance and demographics, and support timely patient processing. The role requires strong customer service and clerical skills and offers an on-site work schedule with 40 hours per week.

Responsibilities include handling registrations, obtaining upfront payments, using price estimation tools, and maintaining QA through system work queues.