Patient Access & Registration Specialist (Mon-Fri, Onsite)

IU Health; Indianapolis (IN); On-site; USD 35,000 - 48,000; Full time

Job summary

IU Health is seeking a Front Desk/Revenue Cycle support role at Methodist Hospital Professional Center I & II to ensure smooth patient flow. The position handles patient check-in/out, insurance verification, scheduling, and pre-registration in a busy clinic.

Responsibilities include collecting demographic info, explaining charges, and processing referrals as needed. The role requires a High School Diploma and basic MS Office skills.

Qualifications

• High School Diploma or GED required.
• Experience in a health care setting preferred.
• Ability to learn medical coding concepts (ICD-10; CPT) preferred.
• Ability to interpret insurance information and explain policies.
• Proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitate patient check-in and check-out.
• Collect financial and demographic information for accurate records.
• Schedule appointments and interview patients for medical details.
• Explain charges and policies to patients.
• Validate and enter charges into systems.
• Collect payments.
• Answer calls and direct patients/visitors appropriately.

Skills

Time management

Critical thinking

Multi-tasking

Feedback receptiveness

Team oriented

Education

High School Diploma/GED

Tools

MS Office

Job description

IU Health is seeking a Front Desk/Revenue Cycle support role at Methodist Hospital Professional Center I & II to ensure smooth patient flow. The position handles patient check-in/out, insurance verification, scheduling, and pre-registration in a busy clinic.

Responsibilities include collecting demographic info, explaining charges, and processing referrals as needed. The role requires a High School Diploma and basic MS Office skills.