Patient Access & Registration Specialist I

aah; Elgin (IL); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Life and disability coverage

Educational assistance

Job summary

Advocate Health seeks a part-time, 20 hours per week clerical professional in Sherman IL to support patient registration and billing processes. You will handle demographics, verify insurance information, collect co-pays, and ensure data accuracy in EPIC EMR.

You’ll explain coverage basics, refer to Financial Advocates when needed, and uphold HIPAA regulations while delivering excellent service to patients and staff in a fast-paced setting.

Qualifications

• Demonstrate Advocate Health values and behaviors.
• Ability to work in a high-stress area with deadlines.
• Strong attention to detail and accuracy.
• Excellent customer service and service recovery skills.
• Effective written and verbal communication.

Responsibilities

• Create and register patient records; verify demographics and insurance.
• Discuss and collect co-pays; ensure timely payments and confidentiality.
• Explain insurance basics; determine when to refer to Financial Advocates.
• Maintain compliance with HIPAA, EMTALA, and related regulations.
• Schedule and coordinate patient appointments and test preparations.
• Provide welcoming, professional service; answer calls and assist visitors.
• Monitor electronic health record work queues and follow approved processes.
• Coordinate notary, CPR, or other requirements as needed.

Skills

Customer service

HIPAA knowledge

Attention to detail

Communication skills

Multitasking

Problem solving

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Internet browser

Phone technology

Job description

Advocate Health seeks a part-time, 20 hours per week clerical professional in Sherman IL to support patient registration and billing processes. You will handle demographics, verify insurance information, collect co-pays, and ensure data accuracy in EPIC EMR.

You’ll explain coverage basics, refer to Financial Advocates when needed, and uphold HIPAA regulations while delivering excellent service to patients and staff in a fast-paced setting.