Patient Access & Registration Specialist - ED

Baptist Health Care; Pensacola (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Baptist Health Care in Pensacola, FL seeks a Registration Representative I for the Emergency Department to handle patient registrations, verify insurance, and collect demographics. You will use registration software and EHR tools to ensure accurate data and smooth check-in.

This role emphasizes hospitality, professional communication, and adherence to policies. You will coordinate with departments to obtain required documents and assist patients and families, providing a patient-centered

Qualifications

• High School Diploma or Equivalent Required.
• 6 months revenue cycle or customer service experience Required.

Responsibilities

• Greets patients and visitors with a professional, welcoming experience.
• Completes outpatient registrations accurately via tracking boards and EMR systems.
• Verifies insurance eligibility and collects demographic and insurance information.
• Calculates and communicates patient out-of-pocket costs using registration tools.
• Operates registration software/hardware and supports smooth patient flow.
• Coordinates with provider offices to obtain necessary documentation on the day of service.
• Promotes a patient-centered environment and provides hospitality to patients and families.

Skills

Customer service

Data entry

Education

High School Diploma or Equivalent

Job description

Baptist Health Care in Pensacola, FL seeks a Registration Representative I for the Emergency Department to handle patient registrations, verify insurance, and collect demographics. You will use registration software and EHR tools to ensure accurate data and smooth check-in.

This role emphasizes hospitality, professional communication, and adherence to policies. You will coordinate with departments to obtain required documents and assist patients and families, providing a patient-centered