Patient Registration Specialist

Baptist Health Care; Pensacola (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health Care in Pensacola, FL, is seeking a Registration Representative to perform outpatient registration, collect patient demographics and insurance information, and estimate patient financial responsibility using our registration and electronic health record systems.

As a first point of contact, you will greet patients, verify insurance, coordinate documentation with provider offices, and ensure a smooth, patient-centered experience while adhering to hospital policies and procedures.

Qualifications

• High School Diploma or Equivalent Required
• 6 months relevant revenue cycle or customer service experience Required

Responsibilities

• Greets patients and visitors, providing a welcoming experience and clear communication.
• Completes outpatient registrations with accurate demographics and insurance information.
• Verifies insurance eligibility and required documentation.
• Calculates, communicates, and collects expected out‑of‑pocket costs.
• Operates registration software and electronic health record systems.
• Coordinates with provider offices to obtain necessary clinical documentation.
• Resolves registration-related issues to promote a smooth patient flow.

Skills

Customer service

Revenue cycle

Job description

Baptist Health Care in Pensacola, FL, is seeking a Registration Representative to perform outpatient registration, collect patient demographics and insurance information, and estimate patient financial responsibility using our registration and electronic health record systems.

As a first point of contact, you will greet patients, verify insurance, coordinate documentation with provider offices, and ensure a smooth, patient-centered experience while adhering to hospital policies and procedures.