Patient Access & Registration Specialist - Day Shift

CompuNet Clinical Laboratories, LLC; Centerville (OH); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

CompuNet Clinical Laboratories, LLC is seeking a Patient Service Center Clerk in Centerville, OH. The role focuses on accurate patient registration, insurance verification, billing, and lab order processing to ensure efficient, compliant operations.

Responsibilities include greeting patients, assisting with check-in, reviewing orders for completeness, data entry into information systems, and handling payments. The position requires strong communication and multitasking in a fast-paced setting.

Competenze

• Must be a high school graduate or equivalent.
• Strong keyboarding and computer skills; EMR systems experience is a plus.
• Ability to prioritize and perform multiple tasks in a fast-paced environment.
• Two to three years of ambulatory health care setting experience preferred.
• Strong knowledge of medical terminology.
• Knowledge of third-party payers and ICD-10 coding preferred.

Mansioni

• Greet patients and visitors in a professional, courteous manner.
• Assist patients with registration, check-in, and scheduling to ensure a positive experience.
• Follow procedures for patient identification and laboratory order verification.
• Review orders for completeness; contact providers to obtain missing information.
• Enter patient demographics, insurance, billing, and orders into systems.
• Enter manual laboratory orders as needed.
• Verify insurance eligibility and benefits using verification tools.
• Explain financial responsibilities and collect payments per policy.
• Obtain required signatures (ABNs and forms).
• Print/distribute orders, labels, and documentation to phlebotomy staff.
• Manage patient flow with scheduling apps to minimize wait times.
• Answer calls and provide accurate information to patients/providers.
• Process laboratory orders and specimen drops from patients and providers.
• Contact patients about recollection and scheduling returns.
• Distribute specimen collection kits and give proper collection instructions.
• Maintain a clean, organized work environment; demonstrate positive service.
• Participate in training/education to maintain competency and knowledge.
• Follow all regulatory, safety, and company policies; perform other duties as assigned.

Conoscenze

Keyboarding

EMR systems

Multitasking

Medical terminology

ICD-10 knowledge

Formazione

High school diploma or equivalent

Descrizione del lavoro

CompuNet Clinical Laboratories, LLC is seeking a Patient Service Center Clerk in Centerville, OH. The role focuses on accurate patient registration, insurance verification, billing, and lab order processing to ensure efficient, compliant operations.

Responsibilities include greeting patients, assisting with check-in, reviewing orders for completeness, data entry into information systems, and handling payments. The position requires strong communication and multitasking in a fast-paced setting.