Patient Access & Registration Specialist

Saunders Medical Center; Wahoo (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Saunders Medical Center in Wahoo, NE seeks a patient registration clerk responsible for registering new and existing patients, and providing backup support for the switchboard. You will assist with scheduling appointments and directing callers to the appropriate departments while maintaining confidentiality and HIPAA compliance.

Strong phone and interpersonal skills, outstanding customer service, and reliable attendance are essential.

Qualifications

• High School diploma or GED.
• Computer experience required.
• Strong telephone and interpersonal communication skills.
• Outstanding customer service skills.
• Strong attendance record.

Responsibilities

• Answer incoming calls and use Vocera to forward emergency calls.
• Accurately gather, review and enter patient information and insurance.
• Collect co-pays and scan documents into the system.
• Register patients and direct them to appropriate departments.
• Maintain confidentiality and HIPAA compliance.
• Participate in safety, security and infection control programs.

Skills

Telephone skills

Interpersonal skills

Customer service

Education

High School diploma or GED

Tools

Computer systems

Job description

Saunders Medical Center in Wahoo, NE seeks a patient registration clerk responsible for registering new and existing patients, and providing backup support for the switchboard. You will assist with scheduling appointments and directing callers to the appropriate departments while maintaining confidentiality and HIPAA compliance.

Strong phone and interpersonal skills, outstanding customer service, and reliable attendance are essential.