Patient Access & Registration Specialist

Saunders Medical Center; Lincoln (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Saunders Medical Center is seeking a front desk/registration professional to ensure smooth patient intake and accurate data entry. You will respond to inquiries, collect co-pays, and direct patients to the correct departments, providing courteous service.

This role emphasizes HIPAA compliance, confidentiality, and teamwork within a hospital setting. Strong communication and attendance are essential to maintain efficient patient flow.

Qualifications

• High School diploma or GED required.
• Strong telephone and interpersonal communication skills.
• Outstanding customer service skills.
• Strong attendance record.

Responsibilities

• Answer incoming calls and forward emergency calls using Vocera System.
• Take and deliver messages or transfer calls to voicemail as needed.
• Accurately gather, review and enter patient information and insurance data.
• Collect co-pays and scan documents into the system.
• Register and direct patients to appropriate departments and handle inquiries professionally.

Skills

Phone communication

Interpersonal skills

Customer service

Education

High School diploma or GED

Tools

Computer skills

Job description

Saunders Medical Center is seeking a front desk/registration professional to ensure smooth patient intake and accurate data entry. You will respond to inquiries, collect co-pays, and direct patients to the correct departments, providing courteous service.

This role emphasizes HIPAA compliance, confidentiality, and teamwork within a hospital setting. Strong communication and attendance are essential to maintain efficient patient flow.