Patient Access & Registration Specialist

Cincinnati Children's; United States; On-site; USD 38,000 - 48,000; Full time

Job summary

Cincinnati Children’s in Liberty LA is seeking a patient access specialist to support accurate patient registration, scheduling and service delivery. The role emphasizes safety, HIPAA privacy, and compliant data entry in a busy outpatient setting.

The position supports Revenue Cycle, Health Information Management and Regulatory functions, with a focus on ensuring data quality and timely processing. High school diploma required; no prior related experience necessary.

Qualifications

• High school diploma or equivalent.
• No directly related experience.

Responsibilities

• Safety - Ensures patient safety by identifying the correct patient, identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.
• Customer Service - Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures.
• HIPAA/Confidentiality - Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.
• Compliance - Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
• Revenue Cycle Support - Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.

Education

High school diploma or equivalent

Job description

Cincinnati Children’s in Liberty LA is seeking a patient access specialist to support accurate patient registration, scheduling and service delivery. The role emphasizes safety, HIPAA privacy, and compliant data entry in a busy outpatient setting.

The position supports Revenue Cycle, Health Information Management and Regulatory functions, with a focus on ensuring data quality and timely processing. High school diploma required; no prior related experience necessary.