Patient Access Specialist

Cincinnati Children's Hospital Medical Center; Cincinnati (OH); On-site; USD 38,000 - 46,000; Full time

Job summary

Cincinnati Children's Hospital Medical Center in Cincinnati, OH, is hiring for a Full-time Registration Services position at the Burnet Campus. You will handle patient registration, admissions and scheduling, and perform accurate data entry to support efficient care.

The role emphasizes patient safety, HIPAA confidentiality, and compliance with regulatory standards. You will work with a team to resolve inquiries and ensure smooth revenue-cycle processes while delivering compassionate service to

Qualifications

• High school diploma or equivalent required.
• No directly related experience required.
• Strong customer service and communication skills preferred.

Responsibilities

• Safety - Ensures patient safety by identifying correct patient and preparing isolation precautions when needed.
• Customer service - Assists patients, families, staff, and external agencies with registration, admissions and scheduling; resolves issues per policy.
• HIPAA/Confidentiality - Maintains patient and family privacy and protects information.
• Compliance - Completes documents to ensure regulatory compliance (JCAHO, CMS, ODH).
• Revenue Cycle Support - Supports data entry for revenue cycle and health information management; communicates system issues to management.

Skills

Customer service

Patient safety

HIPAA compliance

Education

High school diploma or equivalent

Job description

Cincinnati Children's Hospital Medical Center in Cincinnati, OH, is hiring for a Full-time Registration Services position at the Burnet Campus. You will handle patient registration, admissions and scheduling, and perform accurate data entry to support efficient care.

The role emphasizes patient safety, HIPAA confidentiality, and compliance with regulatory standards. You will work with a team to resolve inquiries and ensure smooth revenue-cycle processes while delivering compassionate service to