Patient Access & Registration Specialist

aah; United States; On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible Spending Accounts

Adoption assistance

Retirement plans

Educational Assistance

Job summary

Advocate Health in Wake Forest, NC is hiring an 8-hour-per-week Revenue Cycle Associate to greet patients, verify demographics and insurance, and collect balances for financial clearance.

This role supports efficient patient flow, accurate billing, and scheduling in a fast-paced environment. A high school diploma is required; medical office experience is preferred; benefits are provided.

Qualifications

• High school diploma or GED required; preferred experience in patient access, scheduling, registration and financial clearance.
• Experience with insurance verification, billing, or as a certified medical assistant preferred.
• Familiarity with Medicare/Medicaid and third-party payer requirements is a plus.

Responsibilities

• Greets patients arriving for their appointments and manages patient flow efficiently and courteously.
• Verifies and updates patient demographics and insurance information.
• Completes registration for walk-in patients and handles changes in demographics or insurance.
• Verifies insurance benefits and collects out-of-pocket liabilities; follows up on past due balances when needed.
• Implements Financial Clearance policies for non-urgent services as appropriate.
• Identifies patients needing financial assistance and refers to Financial Counselor.
• Handles visit closure: scheduling follow-ups, collecting additional patient responsibility, and providing documents.
• Keeps knowledge of payer requirements, pre-authorization/referral needs, and current accepted plans.
• Proactively communicates issues for process improvement to management.
• Meets productivity and accuracy targets and collaborates with staff for timely information flow.
• Maintains excellent public relations with patients, families, and clinical staff.

Skills

Customer service

Communication

Problem solving

Medical terminology

HIPAA knowledge

Attention to detail

Education

High school diploma or GED

Tools

ADT software

Microsoft Outlook

Microsoft Word

Excel

Job description

Advocate Health in Wake Forest, NC is hiring an 8-hour-per-week Revenue Cycle Associate to greet patients, verify demographics and insurance, and collect balances for financial clearance.

This role supports efficient patient flow, accurate billing, and scheduling in a fast-paced environment. A high school diploma is required; medical office experience is preferred; benefits are provided.