Patient Access & Registration Specialist

Rochester Regional Health; United States; On-site; USD 25,000 - 28,000; Part time

Job summary

Rochester Regional Health is seeking an Access Associate for Newark-Wayne Hospital. This per diem role supports the Admitting department with patient check-in, registration, and payments in a friendly, professional manner.

Open shifts include days and nights, weekdays and weekends. A 2-year degree is preferred and strong customer service skills are essential to greet patients and coordinate with clinical staff.

Qualifications

• 2 year degree or equivalent combination of education and work experience preferred.
• One year of customer service experience preferred.
• Intermediate computer skills required.

Responsibilities

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

Skills

Customer service

Communication skills

Intermediate computer skills

Scheduling appointments

Education

Associate degree

Job description

Rochester Regional Health is seeking an Access Associate for Newark-Wayne Hospital. This per diem role supports the Admitting department with patient check-in, registration, and payments in a friendly, professional manner.

Open shifts include days and nights, weekdays and weekends. A 2-year degree is preferred and strong customer service skills are essential to greet patients and coordinate with clinical staff.