Patient Access & Registration Specialist

St.-Lawrence-Health-System; Town of Gouverneur (NY); On-site; USD 26,000 - 39,000; Full time

Job summary

St.-Lawrence-Health-System is seeking a Patient Registration Clerk in Gouverneur, NY. The role involves interviewing patients, collecting demographic and financial data, verifying insurance, and handling switchboard duties. You will also assist with life safety alarms, data entry, and patient care coordination.

The position emphasizes customer service, accurate data entry, HIPAA compliance, and teamwork in a fast-paced hospital setting. Per diem schedule; no guarantee of benefits is implied.

Qualifications

• Basic knowledge of medical terminology, EHR systems and payer coding processes.
• Customer service, teamwork and conflict-resolution skills are essential.

Responsibilities

• Interview patients and families to collect demographic, financial, and medical information.
• Verify insurance coverage, eligibility, and benefits; collect patient-pay balances.
• Answer and route calls as switchboard operator; provide directions to patients and visitors.
• Maintain confidentiality and manage waiting areas while ensuring safety and comfort.

Skills

Medical Terminology

EHR Programs

ICD-10 CPT HCPCS codes

Hospital billing processes

Customer service

Education

High School Diploma or GED

Associate’s degree or higher in healthcare administration or related field

Job description

St.-Lawrence-Health-System is seeking a Patient Registration Clerk in Gouverneur, NY. The role involves interviewing patients, collecting demographic and financial data, verifying insurance, and handling switchboard duties. You will also assist with life safety alarms, data entry, and patient care coordination.

The position emphasizes customer service, accurate data entry, HIPAA compliance, and teamwork in a fast-paced hospital setting. Per diem schedule; no guarantee of benefits is implied.