Patient Access & Registration Specialist

Northwell Health; Syosset, Northern (NY, KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Northwell Health in New York is seeking a Patient Registrar to greet patients, collect demographic and insurance information, and enter data into the registration system. You will obtain signatures on medical, legal, and financial forms and assist with pre-admission processes.

The role requires a high school diploma, prior customer service experience, and data entry skills (80 kpm). Knowledge of medical terminology and hospital registration functions, plus strong written and verbal

Qualifications

• High School Diploma or equivalent.
• Prior customer service experience.
• Data entry skills (80 kpm).
• Knowledge of medical terminology and hospital registration functions.
• Hospital experience, preferred.
• Excellent written and verbal communication skills, preferred.

Responsibilities

• Greets patients and/or visitors to the department in a courteous manner.
• Interviews patients/significant others and obtain all relevant demographic and insurance data.
• Reviews prior account balances upon request and educate patients regarding their financial responsibilities, including outstanding balances, required deposits, and point-of-service payment obligations.
• Communicates payment expectations clearly and accurately to ensure patient understanding and compliance.
• Obtains appropriate signatures on medical, legal and financial forms.
• Performs financial assessments of patients who are uninsured, makes appropriate referrals for financial assistance.
• Activates all pre-admission and admission information into computer.
• Places identification band on patient upon registration.
• Direct or assist patients to appropriate department or assigned room, as required.
• Provides interpretation of Hospital policies and regulations to patients including, but not limited to visiting hours, patient rights, services etc.

Skills

Customer service

Data entry

Medical terminology

Written and verbal communication

Education

High School Diploma or equivalent

Job description

Northwell Health in New York is seeking a Patient Registrar to greet patients, collect demographic and insurance information, and enter data into the registration system. You will obtain signatures on medical, legal, and financial forms and assist with pre-admission processes.

The role requires a high school diploma, prior customer service experience, and data entry skills (80 kpm). Knowledge of medical terminology and hospital registration functions, plus strong written and verbal