Patient Access & Registration Specialist

Seneca Nation Health System; Irving (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401K match

16 holidays

Vacation & PTO

Disability insurance

Leave benefits

Job summary

Seneca Nation Health System is seeking a Patient Registration Clerk in Irving, NY to greet and register patients, verify insurance details, and explain forms such as patient rights and medical releases. The role emphasizes courteous communication and accuracy in data entry within the EHR system.

Scheduled hours are Monday through Friday, 9:30am to 6:00pm. The position requires maintaining confidentiality, partnering with departments, and upholding the SNHS mission while delivering

Qualifications

• High school diploma or equivalent with at least 2 years of patient/customer relations experience.
• Experience with medical billing and understanding insurance guidelines is preferred.

Responsibilities

• Greets patients in a prompt, courteous, and helpful manner.
• Maintains patient confidentiality by adhering to HIPAA rules and regulations.
• Communicates effectively and can discuss personal information with patients or their representative.
• Maintains accurate daily schedules and navigates within the electronic health record (EHR) software.
• Obtains proper forms and information required by Medicare, Medicaid, and private insurance companies guidelines and requirements, or willingness and skills to learn.
• Enters all patient demographic and billing information accurately upon patient arrival.
• Verifies patient information is correctly entered into the EHR system when patient checks in.
• Assists patients to ensure all forms and paperwork are correctly filled out and entered into the system.
• Corrects insurance information, primary care physician, and any other patient information as needed.
• Accepts payments, issues receipts, and records all incoming cash.
• Collaborates with all departments to ensure high quality patient care and maximum 3rd party reimbursement.
• Helps patients locate the department and staff that they need.
• Upholds and promotes the value and integrity of the SNHS mission statement.
• Provides care through a trauma-informed lens and promotes safety and respect.
• Participates in mandatory meetings, trainings, and in-services.
• Follows all policies and procedures of the department, SNHS, and Seneca Nation.
• Maintains a positive teamwork environment to ensure quality patient care.

Skills

Interpersonal skills

Time management

Problem solving

Public speaking

Data entry

EHR knowledge

Spreadsheet

Education

High school diploma or equivalent

Tools

EHR software

Job description

Seneca Nation Health System is seeking a Patient Registration Clerk in Irving, NY to greet and register patients, verify insurance details, and explain forms such as patient rights and medical releases. The role emphasizes courteous communication and accuracy in data entry within the EHR system.

Scheduled hours are Monday through Friday, 9:30am to 6:00pm. The position requires maintaining confidentiality, partnering with departments, and upholding the SNHS mission while delivering