Patient Registration Specialist - Toledo Hospital

ProMedica Health System Inc.; Toledo (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible benefits package

Employee well-being and family/finan c

Job summary

ProMedica seeks a Patient Registration Specialist to greet patients as they pre-register or arrive for services in clinics, labs, or ED. The role includes validating insurance, posting payments, securing registration data, and answering questions from patients and staff.

HIPAA compliance and patient confidentiality are essential, and you will support daily workflows while helping train new staff as needed. This is a front-line, essential service position in a busy healthcare network.

Qualifications

• Experience in healthcare or medical office is preferred.
• Familiarity with health insurance terminology is a plus.

Responsibilities

• Pre-register patients and assist them on arrival.
• Validate insurance and collect payments where applicable.
• Answer patient and staff questions and uphold HIPAA privacy.
• Assist in training new staff and ensure accurate registration information.

Skills

Medical terminology

Customer service

Education

High school diploma or equivalent

Job description

The Patient Registration Specialist is often the first-person patients meet as they pre-register or arrive for medical services in a ProMedica clinic, lab, inpatient, outpatient, or emergency department. People in this role perform tasks such as validating insurance, posting payments, securing registration, billing information, and answering questions from patients, visitors, or other staff.

The Patient Registration Specialist complies with HIPAA guidelines and privacy practices, patient confidentiality, and patient rights. You will be an active team member and prioritize responsibilities to complete daily work and assist in training new staff as needed. You will review all work to ensure it complies with system quality assurance policies.

The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

• Must have a high school diploma or equivalent.

PREFERRED REQUIREMENTS

• Experience or basic knowledge of health insurance plans and medical terminology.
• Minimum of 1 year experience in medical registration, medical assistant, revenue cycle/billing or other like positions within a medical office setting.

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health.For more information about ProMedica, please visit promedica.org/aboutus .

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [e-mail]

Equal Opportunity Employer/Drug-Free Workplace