Patient Access & Insurance Verification Specialist

ProMedica; Adrian (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

The Patient Registration Specialist at ProMedica is often the first point of contact for patients as they pre-register or arrive for medical services across clinics, labs, inpatient or emergency settings. You verify insurance, post payments, collect billing information, and assist with registration questions.

You must comply with HIPAA privacy practices, protect patient confidentiality, and support the team by reviewing work for accuracy and participating in ongoing training and quality

Qualifications

• Must have a high school diploma or equivalent.
• Experience or basic knowledge of health insurance plans and medical terminology.
• Minimum of 1 year experience in medical registration, medical assistant, revenue cycle/ billing or other like positions within a medical office setting.

Responsibilities

• Validate insurance, post payments, secure registration, collect billing information, and answer questions from patients, visitors, or staff.
• Review all work to ensure it complies with system quality assurance policies.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma or equivalent

Job description

The Patient Registration Specialist at ProMedica is often the first point of contact for patients as they pre-register or arrive for medical services across clinics, labs, inpatient or emergency settings. You verify insurance, post payments, collect billing information, and assist with registration questions.

You must comply with HIPAA privacy practices, protect patient confidentiality, and support the team by reviewing work for accuracy and participating in ongoing training and quality