Patient Access & Registration Specialist

Virginia Mason Franciscan Health; Seattle (WA); On-site; USD 32,000 - 50,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Patient Access Representative in Seattle to register patients across hospital access points, verify insurance, and secure accurate demographics for the electronic health record.

You will use multiple systems to support registration, scheduling, and inquiries, while upholding privacy standards and regulatory requirements. Team collaboration and compassionate care are essential.

Qualifications

• High school diploma or GED required upon hire.
• 1 year relevant healthcare patient access experience preferred.
• Knowledge of patient registration procedures, health insurance payers, and real-time eligibility verifications.

Responsibilities

• Perform patient registration across assigned access points with accurate demographic and insurance information.
• Scan, index, and manage patient documentation to support registration and billing workflows.
• Communicate financial responsibility to patients and collect payments when appropriate.
• Schedule, confirm, and adjust patient appointments to ensure timely access to care.
• Identify and resolve routine registration or insurance discrepancies.
• Provide patient-facing support via telephone and other approved channels.

Skills

Attention to detail

Healthcare experience

Education

High School Diploma or GED

Job description

Virginia Mason Franciscan Health is seeking a Patient Access Representative in Seattle to register patients across hospital access points, verify insurance, and secure accurate demographics for the electronic health record.

You will use multiple systems to support registration, scheduling, and inquiries, while upholding privacy standards and regulatory requirements. Team collaboration and compassionate care are essential.