Patient Access Pro: Precise Registration & Scheduling

ST ELIZABETH HOSPITAL; Enumclaw (WA); On-site; USD 25,000 - 36,000; Full time

Job summary

Virginia Mason Franciscan Health is hiring a Patient Access Representative to handle registration across access points, including the ED and main registration. The role focuses on accurate demographic capture, insurance eligibility, and confidential documentation in the EHR, contributing to smooth patient flow and revenue cycle accuracy.

Candidates should have a high school diploma or GED and at least one year in healthcare, with strong attention to detail and excellent communication skills to

Qualifications

• High school diploma or GED required at hire.
• At least 1 year of healthcare experience, preferably in patient access.
• Knowledge of patient registration, insurance payers, and real-time eligibility verifications.

Responsibilities

• Register patients across access points with accurate demographics and insurance data.
• Scan, index, and manage patient documents for registration, billing, and clinical workflows.
• Explain patient financial responsibilities using education tools and collect payments when appropriate.
• Schedule and edit patient appointments to support timely access to care.
• Resolve routine registration or insurance discrepancies per established workflows.
• Provide patient support via phone and other channels and document interactions.

Skills

Attention to detail

Adaptability

Relationship-based care

Regulatory/compliance

Education

High School Diploma or GED

Tools

Electronic health record systems

Job description

Virginia Mason Franciscan Health is hiring a Patient Access Representative to handle registration across access points, including the ED and main registration. The role focuses on accurate demographic capture, insurance eligibility, and confidential documentation in the EHR, contributing to smooth patient flow and revenue cycle accuracy.

Candidates should have a high school diploma or GED and at least one year in healthcare, with strong attention to detail and excellent communication skills to