Patient Access & Registration Specialist

Gonzaba Medical Group; San Antonio (TX); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Gonzaba Medical Group in San Antonio, TX is seeking a full-time Front Desk Medical Receptionist to greet patients, verify identities, and collect co-pays while preparing for visits.

Ideal candidates are fluent in English and Spanish, have strong customer service skills, and can navigate Athena EMR and MedQ systems. This role requires attention to detail and adherence to HIPAA compliance.

Qualifications

• Greet patients and verify identity using dual-factor methods.
• Assist with scheduling, data entry, and insurance verification.
• Maintain confidentiality in accordance with HIPAA.

Responsibilities

• Obtain ID and insurance cards and scan into the EMR.
• Validate insurance information and collect payments at registration.
• Provide excellent customer service in person and via phone.
• Coordinate with clinical staff to prepare for visits.

Skills

Bilingual English/Spanish

Education

High School Diploma or equivalent

Medical Office certificate

Tools

Athena EMR

MedQ

RingCentral

PODS

Job description

Gonzaba Medical Group in San Antonio, TX is seeking a full-time Front Desk Medical Receptionist to greet patients, verify identities, and collect co-pays while preparing for visits.

Ideal candidates are fluent in English and Spanish, have strong customer service skills, and can navigate Athena EMR and MedQ systems. This role requires attention to detail and adherence to HIPAA compliance.