Medical Front Desk Specialist: Patient Access & Scheduling

Northeast OB/GYN Associates; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast OB/GYN Associates in San Antonio, TX is seeking a friendly Front Desk / Medical Office Coordinator to greet patients, manage scheduling, and coordinate front/back office tasks. The role emphasizes patient communication, data entry, and adherence to clinic protocols.

Responsibilities include answering calls, using the patient portal, preparing charts, verifying eligibility, handling payments, and maintaining accurate records across EMR and paper files.

Qualifications

• High School Diploma or GED required.
• Minimum two years of experience in a medical practice setting.
• Type at least 30 words per minute.
• Knowledge of medical practice protocols related to front/back office and scheduling.
• Reliable transportation for travel between offices.
• Familiarity with scheduling systems and patient data entry.

Responsibilities

• Greets patients upon arrival and manages intake paperwork with courtesy.
• Answers calls, triages requests, and uses the scheduling queue to book appointments.
• Prepares patient charts and ensures all forms are ready for visits and surgeries.
• Verifies patient eligibility and processes payments; posts charges and receipts.
• Maintains patient records and uses the Patient Portal to enroll and communicate.
• Coordinates with physicians and staff to address delays and records.

Skills

Customer service

Scheduling

Communication

Interpersonal skills

Detail oriented

Education

High School Diploma or GED

Tools

Patient Portal

Job description

Northeast OB/GYN Associates in San Antonio, TX is seeking a friendly Front Desk / Medical Office Coordinator to greet patients, manage scheduling, and coordinate front/back office tasks. The role emphasizes patient communication, data entry, and adherence to clinic protocols.

Responsibilities include answering calls, using the patient portal, preparing charts, verifying eligibility, handling payments, and maintaining accurate records across EMR and paper files.