Patient Access & Registration Specialist

Gonzaba Medical Group; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Gonzaba Medical Group in San Antonio, TX is seeking a Front Desk Registration Specialist to greet patients, verify identities, collect insurance information, and enter demographics before visits with their healthcare providers.

This role supports patient check-in, handles co-pays, reviews consent and HIPAA releases, and ensures accurate registration across Athena and MedQ systems. The position requires professionalism and confidentiality in person or by telephone.

Qualifications

• Experience greeting patients and collecting demographic information.
• Ability to verify identity and insurance details accurately.
• Knowledge of HIPAA policies and patient privacy.

Responsibilities

• Greet patients and positively identify them.
• Obtain ID and insurance cards and scan into Athena.
• Validate insurance information and required PCP details.
• Collect co-pays and issue receipts at registration.
• Ensure consent forms and HIPAA releases are completed.
• Maintain confidentiality and assist with registration for telehealth.

Skills

Customer Service

HIPAA Compliance

Communication

Job description

Gonzaba Medical Group in San Antonio, TX is seeking a Front Desk Registration Specialist to greet patients, verify identities, collect insurance information, and enter demographics before visits with their healthcare providers.

This role supports patient check-in, handles co-pays, reviews consent and HIPAA releases, and ensures accurate registration across Athena and MedQ systems. The position requires professionalism and confidentiality in person or by telephone.