Patient Access & Registration Specialist

CommonSpirit Health; Sacramento (CA); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Mercy General Hospital in Sacramento, part of CommonSpirit Health, seeks a Patient Registration Representative to ensure a positive patient experience during registration and to deliver outstanding customer service. You will collect demographics, verify insurance, determine financial liability, and explain hospital policies and patient rights, while maintaining accuracy in the ADT system.

The role emphasizes meticulous data entry, strong communication, and knowledge of charity care programs to

Qualifikationen

• High School GED General Studies.
• One year of hospital Patient Registration experience or related revenue cycle roles.
• Experience with insurance verification and collecting payments.
• Strong math and data entry skills.
• Knowledge of charity care and government programs.

Aufgaben

• Identify patients and collect accurate demographics.
• Enter demographic information into the ADT system accurately and timely.
• Verify insurance and determine/collect financial liability.
• Explain hospital policies and patient rights to families.
• Ensure CMS billing and regulatory documentation is complete.

Kenntnisse

Customer service

Data accuracy

Insurance knowledge

Communication

Ausbildung

High School GED General Studies

Tools

ADT system

Jobbeschreibung

Mercy General Hospital in Sacramento, part of CommonSpirit Health, seeks a Patient Registration Representative to ensure a positive patient experience during registration and to deliver outstanding customer service. You will collect demographics, verify insurance, determine financial liability, and explain hospital policies and patient rights, while maintaining accuracy in the ADT system.

The role emphasizes meticulous data entry, strong communication, and knowledge of charity care programs to