Patient Access & Registration Specialist

241 Harbin Clinic, LLC; Rome (GA); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision coverage

Paid Time Off

Retirement plan with employer match

Educational assistance

Parental leave

Job summary

Advocate Health is seeking a Patient Access/Registration specialist to greet patients, verify demographics and insurance, and complete registrations. You will manage financial clearance, collect patient liabilities, and ensure accurate payer information.

Daily duties include applying Medicare/Medicaid rules, assisting with insurance verification, and supporting scheduling. This full-time role emphasizes service quality and efficient patient flow.

Qualifications

• High school diploma or GED required.
• Experience in patient access, scheduling, registration, or billing preferred.
• Knowledge of Medicare/Medicaid and third‑party payer requirements.

Responsibilities

• Greets patients at arrivals and manages registration.
• Monitors patient flow for efficient, courteous service.
• Verifies and updates patient demographics and insurance information.
• Calculates and collects out‑of‑pocket costs from patients.
• Follows financial clearance policy and refers to Financial Counselor as needed.
• Performs visit closure: scheduling follow-ups and collecting additional patient responsibility.
• Maintains knowledge of payer requirements and pre‑authorization rules.
• Communicates issues to management and supports process improvements.

Skills

Customer service

Insurance verification

HIPAA knowledge

Medicare/Medicaid rules

Communication skills

Education

High school diploma or GED

Job description

Advocate Health is seeking a Patient Access/Registration specialist to greet patients, verify demographics and insurance, and complete registrations. You will manage financial clearance, collect patient liabilities, and ensure accurate payer information.

Daily duties include applying Medicare/Medicaid rules, assisting with insurance verification, and supporting scheduling. This full-time role emphasizes service quality and efficient patient flow.