Patient Access & Registration Specialist

HCA Healthcare; Pensacola (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) plan with match

EmployeeStockPurchasePlan

Tuition assistance

Student loan assistance

Certification support

Fertility and family building benefits

Life insurance

Legal counseling

Identity theft protection

Consumer discounts

Job summary

HCA Florida West Hospital is seeking a Registrar to ensure timely patient registration and accurate account information, including interviewing patients and verifying insurance coverage. You will handle pre-certifications, collect patient liabilities, and secure necessary signatures while maintaining productive workflows.

The role requires 1 year of related experience and proficiency with Microsoft Office; candidates should deliver excellent customer service and accurate chart processing in a

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information.
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans)accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources.
• If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call.
• Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Skills

Customer service

Data entry

Insurance verification

Interviews

Tools

Passport system

Job description

HCA Florida West Hospital is seeking a Registrar to ensure timely patient registration and accurate account information, including interviewing patients and verifying insurance coverage. You will handle pre-certifications, collect patient liabilities, and secure necessary signatures while maintaining productive workflows.

The role requires 1 year of related experience and proficiency with Microsoft Office; candidates should deliver excellent customer service and accurate chart processing in a