Patient Access & Registration Specialist

University Hospitals; Parma (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

Parma Medical Center in Parma, Ohio seeks a Patient Access Representative for a full-time, 40-hour week with 8-hour shifts between 6:00am and 6:30pm, including rotating weekends and holidays. You will be the first point of contact, welcoming patients and ensuring accurate registration, insurance, scheduling, and billing information to support a smooth visit.

The role supports providers and care teams by maintaining organized patient flow and contributes to revenue cycle accuracy.

Qualifications

• Strong communication and customer service skills.
• Attention to detail and accuracy in data entry.

Responsibilities

• Check patients in and out for visits in a professional and friendly manner.
• Answer calls, assist with scheduling appointments, and help patients enroll in MyChart.
• Enter and verify patient demographics, insurance, and billing information.
• Communicate with providers and care teams to support smooth patient care.
• Coordinate with insurance companies on coverage, pre-authorization, or billing questions.
• Collect copays, coinsurance, deductibles, and outstanding balances.

Job description

Parma Medical Center in Parma, Ohio seeks a Patient Access Representative for a full-time, 40-hour week with 8-hour shifts between 6:00am and 6:30pm, including rotating weekends and holidays. You will be the first point of contact, welcoming patients and ensuring accurate registration, insurance, scheduling, and billing information to support a smooth visit.

The role supports providers and care teams by maintaining organized patient flow and contributes to revenue cycle accuracy.