Patient Access Specialist - Impactful Front Desk & Billing

Saint Luke's; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Luke’s Convenient Care Troost in Kansas City, MO is seeking a Patient Access Representative to conduct professional patient interviews, collect demographics and financial information, verify insurance eligibility, and assist with billing processes.

Responsibilities include handling registration questions, delivering quality customer service, and contributing to a fast-paced workflow while maintaining compliance with regulations.

Qualifications

• Less than 1 year applicable experience.
• Demonstrates quality customer service.
• Ability to answer basic registration questions with minimal support.

Responsibilities

• Conduct professional patient interviews collecting demographic, financial, and biographical information.
• Verify patient insurance eligibility and benefits.
• Assist with billing and collecting money owed, including referring to payment plans or resources.
• Answer registration questions and maintain efficient workflow.

Skills

Customer service

Multitasking

Critical thinking

Job description

Saint Luke’s Convenient Care Troost in Kansas City, MO is seeking a Patient Access Representative to conduct professional patient interviews, collect demographics and financial information, verify insurance eligibility, and assist with billing processes.

Responsibilities include handling registration questions, delivering quality customer service, and contributing to a fast-paced workflow while maintaining compliance with regulations.