Patient Access & Registration Specialist

kansashealthsystem; New York (NY); On-site; USD 25,000 - 30,000; Part time

Job summary

Kansas healthsystem in College Point Medical Pavilion seeks a Part-time Patient Access Representative to greet patients and visitors, verify demographics and insurance, and support a positive front-desk experience.

The role emphasizes accurate data entry, appointment coordination, and effective communication with patients and staff to ensure smooth check-in and efficient care delivery.

Qualifications

• High School Graduate or GED.
• Previous Related Experience.
• Previous Healthcare Experience (Preferred).

Responsibilities

• Greets customers in prompt, courteous, and helpful manner.
• Verifies patient information and ensures forms are completed and signed; collects insurance cards and driver licenses; updates patient demographics in the system.
• Maintains appointment scheduling system and coordinates appointments; follows No-Show procedures and makes reminder calls.
• Answers telephone promptly, screens calls, takes messages with triage information; routes to appropriate staff.
• Collects patient co-pays and balances; prepares office batches and balances daily payments.
• Serves as liaison between patient and medical support staff; communicates with insurance company for referrals or scheduling tests.
• Checks out patients with visit-specific information and schedules future appointments.
• Maintains clean, orderly front desk and waiting area.
• Participates as a member of the Patient Centered Medical Home Team.

Skills

Customer service

Data entry

Appointment scheduling

Phone etiquette

Cash handling

Education

High School Diploma or GED

Job description

Kansas healthsystem in College Point Medical Pavilion seeks a Part-time Patient Access Representative to greet patients and visitors, verify demographics and insurance, and support a positive front-desk experience.

The role emphasizes accurate data entry, appointment coordination, and effective communication with patients and staff to ensure smooth check-in and efficient care delivery.