Patient Access & Registration Specialist

Memorial Physician Practices; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Memorial Physician Practices is seeking a Patient Access Representative to collect patient demographics, insurance, and financial information for outpatient services and inpatient admissions. You will verify benefits, obtain authorizations, and collect co-pays to smooth the admitting process.

Effective English communication, data entry, and professionalism are essential. This role supports department operations across shifts and upholds patient privacy and confidentiality.

Qualifications

• High School diploma preferred.
• Ability to work with minimal supervision in a fast-paced environment.
• Rapid learning and navigation of multiple software systems.
• Effective English communication (read, write, speak, understand).
• Completion of Skills Competency Checklist within 90 days of hire.

Responsibilities

• Collects patient demographic, insurance, and financial information and enters data into the registration system.
• Distributes and explains forms, documents, and educational handouts to patients and families.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments (co-pays, deductibles) or refers to financial counseling.
• Communicates professionally in-person and by phone with excellent customer service.
• Protects patient privacy and confidentiality in all registration activities.
• Participates in performance improvement and required education.
• Works alternate shifts/areas as needed to support department operations.
• Performs other duties as assigned.

Skills

Critical thinking

Decisive judgment

Independent work

Software navigation

English communication

Education

High School diploma

Tools

Registration software

Job description

Memorial Physician Practices is seeking a Patient Access Representative to collect patient demographics, insurance, and financial information for outpatient services and inpatient admissions. You will verify benefits, obtain authorizations, and collect co-pays to smooth the admitting process.

Effective English communication, data entry, and professionalism are essential. This role supports department operations across shifts and upholds patient privacy and confidentiality.