Patient Access & Registration Specialist

Trinity Health; Minot (ND); On-site; USD 22,000 - 28,000; Full time

Job summary

The Patient Access Representative at Trinity Health in Minot, North Dakota, supports laboratory operations by accurately registering patients, activating orders, and ensuring complete demographic and insurance data.

This role serves as a primary contact for patients, families, and clinical staff, maintaining privacy and contributing to efficient workflow in a fast-paced hospital reception and laboratory support environment.

Qualifications

• High School Diploma or equivalent preferred.
• Customer service experience required.
• Previous work in a health care setting preferred.
• Office/clerical experience preferred.

Responsibilities

• Register patients and activate laboratory orders accurately.
• Verify and collect demographic, insurance, and physician information.
• Communicate with patients, families, and clinical staff to explain the process.
• Maintain compliant documentation in the electronic system and protect privacy.
• Coordinate with laboratory staff to support timely specimen collection and workflow.

Skills

Customer service

Communication skills

Telephone etiquette

Attention to detail

Multitasking

Data entry

Education

High School Diploma or equivalent

Tools

Typing

Computer skills

Job description

The Patient Access Representative at Trinity Health in Minot, North Dakota, supports laboratory operations by accurately registering patients, activating orders, and ensuring complete demographic and insurance data.

This role serves as a primary contact for patients, families, and clinical staff, maintaining privacy and contributing to efficient workflow in a fast-paced hospital reception and laboratory support environment.