Hybrid Admissions & Registration Specialist

Trinity Health; Minot (ND); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Trinity Health in Minot, ND is seeking an Admissions & Registration Representative to support revenue cycle and patient registration workflows. You will verify demographics and insurance, respond to inquiries, post payments, and help balance accounts within a collaborative team.

Ideal candidates bring strong customer service experience, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare environment while protecting patient privacy and confidentiality.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience required.
• Experience in healthcare or public-facing roles preferred.
• Office/clerical experience preferred.
• Strong computer and typing skills with attention to detail.

Responsibilities

• Perform registration, billing, collections, scheduling, or account resolution activities as defined by the specific business office role.
• Verify demographic and insurance information, resolving discrepancies to support accurate claims processing and reimbursement.
• Respond to patient, family, payer, or internal inquiries with clear, respectful, and solution focused communication.
• Enter, reconcile, and balance financial transactions or account data according to departmental procedures.
• Protect patient privacy and financial information by following confidentiality, security, and compliance standards.
• Support departmental reporting, audits, and process improvement activities aimed at enhancing revenue cycle performance.

Skills

Communication

Customer service

Typing

Computer skills

Attention to detail

Multitasking

Interpersonal skills

Confidentiality

Problem solving

Conflict resolution

Decision making

Education

High school diploma or equivalent

Job description

Trinity Health in Minot, ND is seeking an Admissions & Registration Representative to support revenue cycle and patient registration workflows. You will verify demographics and insurance, respond to inquiries, post payments, and help balance accounts within a collaborative team.

Ideal candidates bring strong customer service experience, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare environment while protecting patient privacy and confidentiality.