Patient Access & Registration Specialist

Nicklaus Children's Health System; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Nicklaus Children's Health System is seeking a Customer Service professional to greet patients and families, collect necessary demographic and financial information, and register patients for services. The role involves handling third-party payer information, obtaining authorizations, and collecting payments as required.

The position requires 1-3 years of customer service experience, basic Microsoft Office skills, and familiarity with HIPAA-related practices.

Qualifications

• 1-3 years Customer service experience.
• Must be able to communicate effectively verbally and in writing.
• Fluent in Spanish preferred.

Responsibilities

• Greet patients and families in person or over the phone with excellent customer service.
• Obtain demographic, insurance, financial, and medical information to schedule/register patients.
• Obtain authorizations/referrals and collect payments as required.

Skills

Customer service

Communication

Data entry

Microsoft Office

Spanish

Education

High school diploma or equivalent

Tools

PEDS system

Microsoft Office Suite

Job description

Nicklaus Children's Health System is seeking a Customer Service professional to greet patients and families, collect necessary demographic and financial information, and register patients for services. The role involves handling third-party payer information, obtaining authorizations, and collecting payments as required.

The position requires 1-3 years of customer service experience, basic Microsoft Office skills, and familiarity with HIPAA-related practices.