Patient Access & Registration Specialist

Omaha Tribe of Nebraska; Macy (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

The Omaha Tribe of Nebraska is seeking a Medical Support Assistant to support patient check-in and reception, verify and update demographic and insurance information in the EHR, and schedule appointments. You will answer calls, guide patients through registration, and assist with inquiries while upholding HIPAA and confidentiality standards.

Responsibilities include collecting insurance details, entering data into RPMS, and coordinating referrals to available resources.

Qualifications

• High school diploma or GED required or equivalent experience.
• Minimum of 1 year in a health care setting preferred.
• Ability to verify and update patient demographic and insurance information accurately.

Responsibilities

• Greet patients and check them in; verify demographic and insurance data in EHR.
• Schedule appointments and direct calls; maintain registration accuracy.
• Collect and scan insurance cards; ensure HIPAA and privacy compliance.
• Assist patients with registration and general inquiries; answer phones.
• Coordinate referrals to third-party resources and community programs as needed.
• Maintain confidential patient information and provide courteous service.

Skills

Medical terminology

HIPAA compliance

Customer service

Phone etiquette

EHR data entry

Scheduling appointments

Data entry

Microsoft Office

Interviews

Privacy / confidentiality

Education

High school diploma or GED

Tools

RPMS

Job description

The Omaha Tribe of Nebraska is seeking a Medical Support Assistant to support patient check-in and reception, verify and update demographic and insurance information in the EHR, and schedule appointments. You will answer calls, guide patients through registration, and assist with inquiries while upholding HIPAA and confidentiality standards.

Responsibilities include collecting insurance details, entering data into RPMS, and coordinating referrals to available resources.