Patient Access & Registration Specialist

The Omaha Tribe of Nebraska; Macy (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

The Omaha Tribe of Nebraska is seeking a Medical Support Assistant to provide essential administrative and clerical support at the patient check-in and reception desk. You will verify patient demographics and insurance in the EHR/RPMS system, schedule appointments, answer calls, and assist with registration while ensuring courteous service.

Responsibilities include maintaining HIPAA and privacy standards, coordinating with benefits resources, and keeping accurate patient records.

Qualifications

• High school diploma or GED.
• At least one year of experience in a health care environment preferred.
• Working knowledge of medical terminology.
• Strong computer skills including data entry and office apps.
• Ability to protect patient privacy and HIPAA regulations.
• Excellent communication and customer service skills.

Responsibilities

• Greet and check in patients, verify and update demographics in EHR/RPMS.
• Schedule appointments and manage patient flow to minimize wait times.
• Answer phone calls and direct patients to appropriate services.
• Collect and verify insurance information and scan insurance cards.
• Maintain confidentiality and HIPAA compliance.
• Coordinate with Patient Benefits Coordinator for third-party resources.
• Document patient information accurately and complete forms for registration.
• Perform other duties as assigned.

Skills

Medical terminology

HIPAA compliance

Customer service

Communication skills

Telephone etiquette

Data entry

Teamwork

Independent work

Education

High school diploma or GED

One year health-care experience (preferred)

Tools

RPMS

EHR systems

MS Office

Job description

The Omaha Tribe of Nebraska is seeking a Medical Support Assistant to provide essential administrative and clerical support at the patient check-in and reception desk. You will verify patient demographics and insurance in the EHR/RPMS system, schedule appointments, answer calls, and assist with registration while ensuring courteous service.

Responsibilities include maintaining HIPAA and privacy standards, coordinating with benefits resources, and keeping accurate patient records.