Patient Access & Registration Specialist

St. Mary's Health Care System; Lavonia (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

St. Mary’s Health Care System is seeking a Patient Access/Account Specialist focused on ensuring accurate patient registration and insurance verification.

The role supports outpatient and inpatient services, collecting payments and confirming financial eligibility per payer requirements. Responsibilities include delivering courteous information to patients, families, and physicians, and preparing analytical reports to support performance improvements and leadership decisions.

Qualifications

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA required within one year of hire.
• Medical terminology knowledge is a plus.
• Diagnostic and procedural coding knowledge is beneficial.
• Insurance verification experience and ability to explain benefits and secure authorization.

Responsibilities

• Performs outpatient and inpatient registration and insurance verification functions.
• Collects patient financial liability payments and ensures that patients meet financial requirements.
• Provides general information to hospital users, patients, families, and physician offices.
• Distributes analytical reports and supports performance improvement activities.
• Uses multiple systems to perform analysis, create reports, and develop educational materials.

Skills

Customer service

Education

High school diploma or equivalent

Job description

St. Mary’s Health Care System is seeking a Patient Access/Account Specialist focused on ensuring accurate patient registration and insurance verification.

The role supports outpatient and inpatient services, collecting payments and confirming financial eligibility per payer requirements. Responsibilities include delivering courteous information to patients, families, and physicians, and preparing analytical reports to support performance improvements and leadership decisions.