Patient Access & Registration Specialist

Trinity Health; City of Albany (NY); Sur place; USD 24 000 - 31 000; Plein temps

Résumé du poste

St. Peter's Health Partners is seeking an entry-level Patient Access Representative I to support outpatient and inpatient registration and insurance verification functions.

The role emphasizes patient-focused customer service and accurate collection of financial liability while ensuring compliance with payer requirements. Minimum qualifications include a high school diploma or equivalent with HFMA CRCR or NAHAM CHAA within one year of hire, and knowledge of medical terminology.

Qualifications

• High school diploma or equivalent required
• HFMA CRCR or NAHAM CHAA within one year of hire
• Medical terminology knowledge required
• Insurance verification experience with ability to explain benefits and obtain authorizations
• Minimum one year of customer service experience; patient access experience preferred

Responsabilités

• Assist with outpatient and inpatient registration and insurance verification
• Collect patient payments and ensure financial clearance per requirements
• Provide patient-focused customer service to hospital users, patients and families
• Produce and analyze reports to support department operations and performance

Connaissances

Customer service

Medical terminology

Insurance verification

Formation

High school diploma or equivalent

HFMA CRCR

NAHAM CHAA

Description du poste

St. Peter's Health Partners is seeking an entry-level Patient Access Representative I to support outpatient and inpatient registration and insurance verification functions.

The role emphasizes patient-focused customer service and accurate collection of financial liability while ensuring compliance with payer requirements. Minimum qualifications include a high school diploma or equivalent with HFMA CRCR or NAHAM CHAA within one year of hire, and knowledge of medical terminology.