Patient Access & Registration Specialist

Lifepoint Health; Las Cruces (NM); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO and leave options

Education tuition assistance

Job summary

Memorial Medical Center, part of Lifepoint Health, seeks a Patient Access Representative in Las Cruces, NM. You will collect demographic/insurance data, verify benefits, collect co-pays, and ensure accurate registration to support inpatient and outpatient services.

The role emphasizes professional communication, privacy protection, and collaboration across departments in a fast-paced environment, with full-time Monday–Friday shifts.

Qualifications

• Must have prior healthcare experience and familiarity with patient registration, scheduling, and insurance verification.
• Demonstrates critical thinking, decisive judgment and ability to work with minimal supervision.
• Excellent communication skills in English; able to read, write, speak, and understand clearly.

Responsibilities

• Collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions.
• Verifies benefits and obtains authorizations as needed; collects co-pays/deductibles at point of service.
• Ensures accurate data entry of demographic, billing, and clinical information into the registration system.
• Distributes and explains forms and educational handouts to patients and families.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments or refers to financial counseling as appropriate.
• Communicates professionally in-person and by phone; provides clear instructions and excellent customer service.
• Protects patient privacy and confidentiality in all registration activities.
• Participates in performance improvement and required education.
• Works alternate shifts/areas as needed to support department operations.
• Performs other duties as assigned.

Skills

Healthcare experience

Registration

Scheduling

Insurance verification

Critical thinking

English communication

Fast-paced environment

Multiple software systems

Education

High School diploma

Tools

Registration software

Job description

Memorial Medical Center, part of Lifepoint Health, seeks a Patient Access Representative in Las Cruces, NM. You will collect demographic/insurance data, verify benefits, collect co-pays, and ensure accurate registration to support inpatient and outpatient services.

The role emphasizes professional communication, privacy protection, and collaboration across departments in a fast-paced environment, with full-time Monday–Friday shifts.