Patient Services & Scheduling Coordinator

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 29,000 - 38,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro is seeking a Patient Service Representative to greet patients and arrange efficient registration. You will collect accurate patient and insurance information and inform patients about clinic policies.

You will answer phones, address billing questions, process records requests and patient account functions, while maintaining confidentiality and presenting a professional image in dealings with patients, families and staff.

Qualifications

• High school diploma or GED required.
• Minimum of one year experience in customer service, preferably in health care settings.
• Ability to work independently and exercise good judgment.

Responsibilities

• Greet patients and arrange for efficient and orderly registration.
• Collect accurate patient and insurance information and inform patients of clinic policies.
• Answer telephone and billing questions from patients; process medical records requests and general patient accounts.
• Maintain confidentiality of patient information and demonstrate professional conduct with patients, families, visitors, and staff.

Skills

Customer service

Professional image

Attention to detail

Education

High school diploma or GED

Job description

St. Bernards Healthcare in Jonesboro is seeking a Patient Service Representative to greet patients and arrange efficient registration. You will collect accurate patient and insurance information and inform patients about clinic policies.

You will answer phones, address billing questions, process records requests and patient account functions, while maintaining confidentiality and presenting a professional image in dealings with patients, families and staff.