Patient Access & Registration Specialist

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

St. Bernards Healthcare is seeking a patient registrar to manage the registration process, collect accurate patient information, and communicate hospital policies to patients and families. The role requires professional interaction with patients, families, visitors, medical staff and SBMC personnel at the point of service.

Experience in a health care setting is preferred, with on-the-job training provided. The position emphasizes accuracy, confidentiality, and a strong customer service

Qualifications

• Proficient computer, written and verbal communication required.
• Demonstrated proficiency in telephone, cash handling and customer service skills.
• On-the-job training of 6 months to reach job proficiency.
• Orientation and training is age-specific.

Responsibilities

• Arranges for efficient and orderly patient registration and collects accurate demographic data.
• Ensures patients are informed of hospital policies and procedures.
• Serves as initial, professional point of contact and maintains confidentiality of patient information.

Skills

Computer skills

Written communication

Verbal communication

Telephone handling

Cash handling

Customer service

Education

High School Diploma or GED with health care courses

Job description

St. Bernards Healthcare is seeking a patient registrar to manage the registration process, collect accurate patient information, and communicate hospital policies to patients and families. The role requires professional interaction with patients, families, visitors, medical staff and SBMC personnel at the point of service.

Experience in a health care setting is preferred, with on-the-job training provided. The position emphasizes accuracy, confidentiality, and a strong customer service