Patient Access & Registration Specialist

Mayo Clinic; Jacksonville (FL); On-site; USD 62,781,000 - 84,816,000; Full time

Benefits offered by this job

Medical plan options

Dental and vision

Pre-Tax Savings: HSA/FSAs

Competitive retirement package

Job summary

Mayo Clinic in Jacksonville, FL seeks a Registration Representative to handle accurate check-in/admissions/registration for patients in the hospital or ED, via in-person, phone, or virtual channels. You will verify demographics, collect insurance data, create patient accounts, obtain signatures, and provide required forms.

Emphasis on patient safety and timely registrations. The role requires a High School Diploma or GED with 2+ years of relevant experience; Epic RC/EMR experience is preferred.

Qualifications

• High School Diploma or GED; 2+ years of relevant experience.
• Able to read and communicate effectively; good written and verbal communication; basic computer skills.
• Experience with Epic RC/EMR systems preferred; HFMA certification preferred.

Responsibilities

• Check-in/admissions/registration of patients in the hospital or ED.
• Verify demographics, collect insurance data, create accounts, obtain signatures.
• Assist self-registration and collect co-pays; follow patient safety protocols.

Skills

Effective communication

Verbal communication

Written communication

Phone etiquette

Education

High School Diploma or GED

HFMA Certification Preferred

Tools

Epic RC/EMR System

Scheduling systems knowledge

Job description

Mayo Clinic in Jacksonville, FL seeks a Registration Representative to handle accurate check-in/admissions/registration for patients in the hospital or ED, via in-person, phone, or virtual channels. You will verify demographics, collect insurance data, create patient accounts, obtain signatures, and provide required forms.

Emphasis on patient safety and timely registrations. The role requires a High School Diploma or GED with 2+ years of relevant experience; Epic RC/EMR experience is preferred.