Patient Access & Registration Specialist

Community Health Network; Indianapolis (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative to be the first contact for visitors, handling customer service, patient registration, and financial clearance. You will manage check-ins, scheduling, and insurance verification to ensure smooth visits.

Ideal candidates will have a High School Diploma or GED and 1+ year experience in a healthcare setting. Knowledge of EPIC is a plus, with strong attention to detail and compliance.

Qualifications

• High School Diploma or GED required.
• 1+ year healthcare office experience preferred.
• Proficient in patient registrations (inpatient, outpatient, and ED).
• Verifies eligibility and medical necessity per CMS standards.

Responsibilities

• Handle front-office and back-office functions across the network.
• Process registrations, admissions, discharges, and transfers.
• Verify insurance, collect payments, and ensure accurate patient demographics.

Skills

Customer service

Registration/Admissions

EPIC (EHR)

CMS guidelines

Financial clearance

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network is seeking an Associate Patient Access Representative to be the first contact for visitors, handling customer service, patient registration, and financial clearance. You will manage check-ins, scheduling, and insurance verification to ensure smooth visits.

Ideal candidates will have a High School Diploma or GED and 1+ year experience in a healthcare setting. Knowledge of EPIC is a plus, with strong attention to detail and compliance.