Patient Access & Registration Specialist

CommonSpirit Health; Houston (TX); On-site; USD 26,000 - 37,000; Full time

Job summary

CommonSpirit Health, in partnership with St. Luke's Health-The Vintage Hospital, seeks a Patient Access professional to support registration and admitting functions across hospital access points. You will gather demographic data, verify insurance, schedule appointments, and assist patients while ensuring a smooth, compliant patient experience.

The role emphasizes accurate data capture, effective communication, and collaboration with the healthcare team to support timely access to care.

Qualifications

• Experience in healthcare or patient access is preferred.
• Knowledge of patient registration procedures and documentation.
• Knowledge of health insurance payers and real-time insurance eligibility verifications.

Responsibilities

• Perform patient registration functions across assigned access points, ensuring accurate demographic information and complete documentation.
• Accurately scan, index, and manage patient documentation to support workflows.
• Communicate patient financial responsibility using standard education tools and collect payments as appropriate.
• Schedule, confirm, and revise patient appointments to support timely access to care.
• Identify and resolve routine registration, insurance, and encounter discrepancies following established workflows.
• Provide patient-facing support via telephone and other approved channels and document interactions.

Education

High School Graduate

High School GED

Job description

CommonSpirit Health, in partnership with St. Luke's Health-The Vintage Hospital, seeks a Patient Access professional to support registration and admitting functions across hospital access points. You will gather demographic data, verify insurance, schedule appointments, and assist patients while ensuring a smooth, compliant patient experience.

The role emphasizes accurate data capture, effective communication, and collaboration with the healthcare team to support timely access to care.