Patient Access & Registration Specialist

Community Hospital; Fruita, Grand Junction, Palisade (CO, CO, CO); On-site; USD 25,000 - 29,000; Part time

Job summary

Community Hospital in Fruita, CO is seeking a part-time, on-site Administrative Assistant (PRN/Pool). The role involves handling calls, interviewing patients, scheduling appointments, verifying insurance, posting payments, and supporting clinic administration.

The schedule is Monday–Friday; PRN coverage with a minimum of 3 shifts every 45 days. Requires a high school diploma and at least 1 year of customer service experience, preferably with medical practice exposure.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service experience; medical practice experience preferred.

Responsibilities

• Processes incoming and outgoing calls efficiently and politely.
• Interviews patient or representative to obtain and record in computer the patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
• Schedules appointments and records all information in patient charts.
• Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
• Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
• Completes administrative functions for the clinic as assigned by the Practice Administrator

Skills

Customer service

Education

High school diploma

Job description

Community Hospital in Fruita, CO is seeking a part-time, on-site Administrative Assistant (PRN/Pool). The role involves handling calls, interviewing patients, scheduling appointments, verifying insurance, posting payments, and supporting clinic administration.

The schedule is Monday–Friday; PRN coverage with a minimum of 3 shifts every 45 days. Requires a high school diploma and at least 1 year of customer service experience, preferably with medical practice exposure.