Patient Access & Registration Specialist

Team Member Services

Florida

On-site

USD 22,000 - 34,000

Part time

5 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
PTO from Day One
403-B Retirement Plan
Parental Leave
Career Development
Whole Person Well‑being Resources
Mental Health Resources
Pet Benefits

Job summary

AdventHealth in Land O Lakes, FL is hiring for a patient access/eligibility role. The in-person position focuses on verifying patient eligibility, coordinating with clinical teams, and ensuring accurate documentation and timely submissions.

The role requires strong communication skills, multitasking, and a customer‑oriented approach. Eligible to work in a fast paced hospital environment with day shifts and comprehensive benefits.

Qualifications

  • High school diploma or equivalent required/preferred.
  • Technical school certificate or equivalent post-secondary education preferred.
  • Experience with computers and medical software (EMR/EPM) a plus.
  • Basic knowledge of insurance and billing processes helpful.

Responsibilities

  • Reviews schedules and verifies eligibility and pre-certifications for patient visits.
  • Documents attempts to collect missing information and maintains accuracy goals.
  • Monitors wait times and collaborates with clinical teams to avoid delays.
  • Serves as patient liaison with physician offices and schedules patients per protocols.
  • Screens calls and directs to appropriate personnel; explains charges and payment options.

Skills

Customer service
Multitasking
Communication
Attention to detail
Data entry

Education

High School Grad or Equiv [Preferred]
Technical School Certificate or equivalent post-secondary

Tools

EMR software
EPM software

Job description

AdventHealth in Land O Lakes, FL is hiring for a patient access/eligibility role. The in-person position focuses on verifying patient eligibility, coordinating with clinical teams, and ensuring accurate documentation and timely submissions.

The role requires strong communication skills, multitasking, and a customer‑oriented approach. Eligible to work in a fast paced hospital environment with day shifts and comprehensive benefits.

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