Patient Admissions & Front Desk Specialist

Drh-Health-1; Duncan (OK); Sur place; USD 28 000 - 38 000; Plein temps

Résumé du poste

The Patient Registrar at Drh-Health-1 is responsible for initiating check-in and admission for all patients, verifying demographics, and maintaining HIPAA compliance. Strong organizational and multitasking abilities are essential.

This role includes handling PBX duties, directing calls, processing registrations for admission and outpatient services, and providing courteous patient service while protecting privacy.

Qualifications

• Fluent in spoken and written English.
• Excellent telephone etiquette and customer service skills.
• Ability to stay calm under pressure and handle urgent situations.

Responsabilités

• Greet patients and begin check-in processes accurately.
• Verify patient demographics and maintain HIPAA compliance.
• Process registrations for admission, outpatient, and other services.
• Perform PBX duties and direct calls to appropriate staff.
• Obtain signatures on required consent forms as needed.
• Balance cashiering functions and assist with financial counseling.

Connaissances

Communication skills

Customer service

Formation

High school diploma or equivalent

Outils

Electronic Health Record tools

Description du poste

The Patient Registrar at Drh-Health-1 is responsible for initiating check-in and admission for all patients, verifying demographics, and maintaining HIPAA compliance. Strong organizational and multitasking abilities are essential.

This role includes handling PBX duties, directing calls, processing registrations for admission and outpatient services, and providing courteous patient service while protecting privacy.