Patient Registration Specialist

Duncan Regional Hospital; Duncan (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

The Patient Registrar at Duncan Regional Hospital, Inc. in Duncan, OK, is responsible for initiating check-in and admissions for all patients, verifying demographical data, and guiding patients through the registration process across admissions and outpatient services.

Must demonstrate excellent organizational skills, the ability to multitask, and a customer-service oriented approach while maintaining HIPAA compliance and accurate recordkeeping. Day shift, full-time, with PBX duties as needed.

Qualifications

• Communication skills including fluency in oral and written English.
• Basic computer skills including email and electronic health record tools.
• Ability to adapt procedures and priorities in a dynamic hospital setting.

Responsibilities

• Meet and greet patients and initiate the check-in and admission process.
• Provide professional customer service to patients, visitors, and staff.
• Identify patients using identifiers to ensure correct records and HIPAA compliance.
• Complete registrations for Admission and Outpatient services; perform PBX duties as needed.
• Monitor calls, direct inquiries, and support code paging as required.
• Maintain accurate data entry, insurance verification, and cash handling as needed.
• Attend required trainings and adhere to hospital safety protocols.

Skills

Communication skills

Multitasking abilities

Customer service mindset

Education

High school diploma or equivalent

Job description

The Patient Registrar at Duncan Regional Hospital, Inc. in Duncan, OK, is responsible for initiating check-in and admissions for all patients, verifying demographical data, and guiding patients through the registration process across admissions and outpatient services.

Must demonstrate excellent organizational skills, the ability to multitask, and a customer-service oriented approach while maintaining HIPAA compliance and accurate recordkeeping. Day shift, full-time, with PBX duties as needed.