Patient Access & Registration Specialist

McLeod Health; Dillon (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

McLeod Health in Dillon, SC seeks a friendly patient access representative to warmly welcome patients, collect identity and demographic information, verify insurance eligibility, and schedule appointments.

You will explain plan benefits, assist with forms, and help patients understand charges while offering prepayment options and compassionate care. Strong computer skills and medical terminology knowledge are valued.

Qualifications

• Excellent interpersonal skills for patient interactions.
• Comfortable with computer use and general office software.
• Knowledge of medical terminology; healthcare experience preferred.
• High school diploma or GED required from an accredited school.

Responsibilities

• Maintains a professional image and excellent customer relations with patients, visitors, physicians, and staff.
• Interviews patients or responsible party to collect information and verify identity.
• Assists with insurance eligibility, plan benefits, and authorization status.
• Generates pre-service estimates, explains patient liability, and discusses payment options.
• Transcribes and validates orders and schedules walk-in appointments.
• Encourages patient engagement and activation of MyChart where applicable.
• Monitors surroundings to ensure a positive registration experience.
• Provides wayfinding assistance and connects patients to care.
• Performs other duties as assigned.

Skills

Excellent interpersonal skills

Comfortable with computer use

Education

High school diploma/GED

Tools

Microsoft Office Suite

Job description

McLeod Health in Dillon, SC seeks a friendly patient access representative to warmly welcome patients, collect identity and demographic information, verify insurance eligibility, and schedule appointments.

You will explain plan benefits, assist with forms, and help patients understand charges while offering prepayment options and compassionate care. Strong computer skills and medical terminology knowledge are valued.