Patient Access & Registration Specialist

Regional-Health-Services-of-Howard-Count; Cresco (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Regional Health Services of Howard County is seeking a Registration Specialist to assist patients across Clinic, Outpatient, and Emergency Services. You will verify insurance, register patients, schedule appointments, and handle payments while maintaining accurate demographics and documentation.

The role requires strong customer service, confidentiality, and the ability to multitask in a busy medical office environment. Relevant Excel and email skills are preferred.

Qualifications

• High school diploma preferred.
• Computer skills and ability to learn various software systems.
• Ability to maintain confidentiality.
• Good interpersonal and customer service skills.
• Ability to multitask and handle interruptions.
• Knowledge of Excel and email applications preferred.
• Medical Terminology or coursework within first year preferred.
• Six months of office experience, preferably in medical setting.
• One year of medical office or billing experience preferred.

Responsibilities

• Register patients and assist visitors across Clinic, Outpatient, and Emergency Services.
• Complete insurance verification prior to appointments.
• Verify and update demographics; schedule appointments.
• Forward calls, collect payments, and perform clerical duties.
• Support medical records processes and ER room registration.

Skills

Customer service

Multitasking

Excel

Communication

Confidentiality

Education

High School Diploma

Medical Terminology knowledge

Medical Office Billing knowledge

Tools

Clinic Software

Electronic Health Records (EHR)

Billing Systems

Job description

Regional Health Services of Howard County is seeking a Registration Specialist to assist patients across Clinic, Outpatient, and Emergency Services. You will verify insurance, register patients, schedule appointments, and handle payments while maintaining accurate demographics and documentation.

The role requires strong customer service, confidentiality, and the ability to multitask in a busy medical office environment. Relevant Excel and email skills are preferred.