Patient Access & Registration Specialist

Sentara Health; Charlottesville (VA); Vor Ort; USD 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision plans

401k/403b with employer match

Paid Time Off

Zusammenfassung

Sentara Martha Jefferson Hospital in Charlottesville, VA is seeking a Patient Access Representative for full-time status with Day and Evening shifts. Responsibilities include patient registration, verifying identities, collecting payments, and coordinating with service areas to ensure timely arrivals.

The role requires a High School Diploma or equivalent and at least 2 years of customer service or data entry experience, with strong keyboarding skills and attention to accuracy.

Qualifikationen

• High School Diploma or Equivalent (Required).
• 2 years of customer service or data entry experience (Required).
• Proficiency in computer keyboarding (Required).
• Knowledge of third party payers, ICD-9/CPT coding and medical terminology (Preferred).
• Interpersonal skills, proper grammar, spelling, and punctuation.

Aufgaben

• Register patients by verifying identity and selecting the correct record.
• Review schedules and physician orders to register patients for services.
• Scan insurance cards, IDs, Living Wills, and POAs; verify and enter demographics and insurance data.
• Explain and complete regulatory and privacy documents; ensure privacy compliance.
• Explain and collect co-pays, deposits, and outstanding balances; perform transactions securely.
• Greet patients and families, answer questions, and direct to service areas.
• May perform scheduling, pre-admission, and discharge duties; provide updates to families.

Kenntnisse

Keyboarding

Interpersonal skills

Grammar

Spelling

Medical terminology

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

Sentara Martha Jefferson Hospital in Charlottesville, VA is seeking a Patient Access Representative for full-time status with Day and Evening shifts. Responsibilities include patient registration, verifying identities, collecting payments, and coordinating with service areas to ensure timely arrivals.

The role requires a High School Diploma or equivalent and at least 2 years of customer service or data entry experience, with strong keyboarding skills and attention to accuracy.