Patient Access & Registration Specialist

Saint Francis Healthcare System; Cape Girardeau (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Saint Francis Healthcare System is seeking a Registration Specialist to handle check-in, preregistration, and admission processes, ensuring accurate patient demographics and adherence to CMS and Joint Commission requirements.

Role involves collecting insurance information, obtaining signatures, processing co-pays, and supporting workflow across scheduling and authorizations to maximize timely reimbursements, while delivering respectful, patient-focused service.

Qualifications

• Two years in business, billing, or healthcare scheduling/registration setting preferred.
• Proficient computer skills and software usage essential.
• Professional, courteous communication with customers and staff.
• Ability to exercise independent, timely judgment.

Responsibilities

• Check-in, preregistration, registration, preadmission, and admission duties.
• Verify demographics, comply with CMS, government payors, and Joint Commission rules and regulations.
• Verify benefits and preauthorization requirements; obtain signatures on consent for treatment.
• Obtain information, photos, signatures on HIPAA forms, and scan into the medical record at registration/admission.
• Maintain system work queues and handle telephone, faxing, scanning, and other duties.
• Cross-trained with Scheduling, Authorization, & Referrals to assist as needed.
• Work with staff to ensure smooth, timely flow of patients and information to maximize reimbursement.
• Promote quality customer service and uphold Mission and Values.

Skills

Customer service

Computer proficiency

Professional demeanor

Independent judgement

Education

High School Diploma or equivalent

Job description

Saint Francis Healthcare System is seeking a Registration Specialist to handle check-in, preregistration, and admission processes, ensuring accurate patient demographics and adherence to CMS and Joint Commission requirements.

Role involves collecting insurance information, obtaining signatures, processing co-pays, and supporting workflow across scheduling and authorizations to maximize timely reimbursements, while delivering respectful, patient-focused service.